RETAIL SECTOR

This concerns all stakeholders in the sector of Retail and Distribution .

(Trader in car, Trader in textile, Trader in shoe store, Trader in household appliances, Trader in foodstuffs, drinks, tobacco, trader in small and large distribution, bookseller, perfumer, baker, butcher, distance selling ( e-commerce)

Cyber risks in the retail and distribution environment

  • Sector: Dynamic and evolving: Exposed to new threats

  • Almost half of cyber attacks affect e-commerce sites .

  • E-commerce is the sector most affected by attacks by malicious robots.

 

Companies are still struggling to take the full measure of the risk, At the moment, any website or online service is likely to be the victim of a cyber attack.

Ensure the sustainability and continuity of goods

According to the CNIL, it is the duty of each company to ensure the security of your customers' data in all circumstances and therefore:

 

  • Ensure the sustainability and continuity of the distribution of goods

  • Ensure the protection of personal data

  • Ensure the protection of customer data

  • Protecting against abuse of privileges

  • Secure online purchases and customer banking data

  • Protect infrastructure

  • Preserving reputation and branding

  • Protecting trade secrets

  • Interact securely

 

As many ambitions as risks in the face of cyber attacks!

Successful attacks on traders and distributors

Volusion (online platform dedicated to e-merchants) was attacked by hackers who were able to access the company's Google Cloud infrastructure. 6,500 sites have been identified as having been hacked. Hackers have had access to the bank cards of thousands of customers.

Data security breach can have a big impact on business

  • Non-compliance with the GDPR: Legal & financial sanctions

  • Non-respect of confidentiality, therefore relationship of trust undermined with your customers

  • Financial impact: Data reconstitution costs, see final data loss if no efficient electronic archiving, additional operating costs (staff, use of external equipment ...), expert fees to identify the origin and the circumstances of a claim, recourse costs, cost of IT reconstruction, possible ransoms (Bitcoins> €),

  • Loss of activity, slowing down of production or even stopping production, delay in deliveries, therefore immediate loss of turnover

  • Damage to the image and reputation of your establishment

  • Loss of personal information

  • Website unavailability

In order not to become the weak link of your customers, the player in the trade or distribution sphere must know their risks and their adversaries, and this in order to be able to put in place the appropriate security tools: CyberDetection

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